Post by firstname.lastname@example.org
sometime ago i made a deposit and started playing money tournaments on
as of end of october tourney activity was suspended, so i requested my
balance but it remains in pending status since. wrote a first email
to support with no reply. second one to Andrew Sarjeant with no reply
anyone here knows whats going on at gammonitis?? does that mean they
intend not to pay out players their money??
i just cant believe a moneygame site sponsored by a long prestigious
british bg association like gammonitis shows such a lack of
responsiveness for their players. no notice, no email, no money??
thank you in advance for any news you could provide!
Firstly, my apologies to anyone that feels that they have been
abandoned communications wise. That has never been our intention.
Secondly, after reading through this chain, I would like to thank
players for there valuable feedback in outlining concerns that they
have with Gammonitis Games; I will try to address all these issues.
I can fully appreciate player's concerns about the security of their
funds. At this time Gammonitis Games is currently going through a re-
organisational phase due to technical issues with our PayPal system
and an attempted fraud from a group of players based in Turkey.
However, despite this difficult transition period, as a man of
integrity I can assure players that ALL customer deposits will be
honoured and refunded.
Whilst I totally understand any customer frustration that there maybe
due to delays in the process, those players that know me personally
will appreciate that I am working as hard as I can to rectify the
situation as quickly as possible, and I can would like to thank
customers for their patience and understanding during this period.
Moving to points raised about the software. Yes, the User Interface
for the software is that from Club Games, we purchased it under
licence from the original developers; after all it is a very pretty
interface. However, that is where the similarities with the Club Games
site, as it was identified that there were a number of major issues
with stability, and scalability of that system.
The Backend of our platform is entirely separate and has significantly
more infrastructure and functionality in place, such as the game match
analysis and player statistics. Yes, it has taken significant time to
develop, and based on our own refinements and player feedback is still
a work in progress. However, I would like to think that we have
thought a lot about what players want to see a program, and have
incorporated many player orientated features that are not available on
With regard to reputation, I am fully aware that conjecture about both
my personal integrity and the reputation of Gammonitis will have a
negative effect on our aims of providing a professional service to our
customers during this difficult period.
Although it is gladdening to read that some players within the
Backgammon community do see the wider picture of what Gammonitis has
tried to achieve, by taking Backgammon to the next level, and do
regard Gammonitis as a professional organisation despite our
relatively short history.
It has always been our passion to promote the awareness of Backgammon
and more importantly show the world that British players do have
something to offer in the international arena.
We are therefore very proud of our involvement with the WSOB and the
recent UK Masters tournament. British Backgammon is back on the scene,
With British players enjoying major success by Winning the Main Event
and the Consulting Double Event, plus Consolation finalist.
In conclusion I would like to thank players for their patience and
understanding whilst these re-organisational issues are being
Director, Gammonitis Games